Deskly AI
Jan 2024 – Present
AI support assistant for small service businesses. LLM chat for FAQs and booking, ticket summaries, and suggested replies that staff edit before sending.
What shipped
- LLM chat for FAQs and booking help.
- Ticket summarization and suggested-reply drafts.
- Prompt templates and automated workflows.
- Staff review and edit AI output before it is sent.
Stack
- Python
- OpenAI API
- Azure AI Services
- React
- TypeScript
- Prompt engineering